Contact Us
How to Reach Us
Whether you have a question about a sweepstakes casino we've reviewed, a correction to flag, or a general enquiry about how our site works, the team at Social Casinos is happy to hear from you. You can reach us directly by email at [email protected].
We aim to respond to all messages within two business days. If your question is about a specific platform's availability, bonus terms, or redemption rules, we'll do our best to point you in the right direction — though for account-level issues you'll always get the fastest resolution by contacting the operator directly.
What We Can Help With
- Editorial questions — queries about how we research and rate sweepstakes casinos, or about our editorial approach.
- Factual corrections — if you've spotted information that appears outdated or inaccurate, please let us know. We review our content regularly and take corrections seriously.
- Partnership and advertising enquiries — Social Casinos works with select operators through affiliate arrangements. If you represent a platform and would like to discuss inclusion, email us with details about your service.
- Responsible play concerns — if you or someone you know is experiencing difficulties with gaming habits, our responsible gambling page lists organisations that offer free, confidential support.
- General feedback — we're always open to hearing how we can make the site more useful for players across the US.
What We Cannot Help With
Social Casinos is an independent comparison and information site. We do not operate any sweepstakes casino platforms ourselves, which means we are unable to:
- Access or modify your account on any platform we list.
- Process coin purchases, prize redemptions, or refunds on behalf of any operator.
- Resolve disputes between players and platforms — those must go through the operator's own support channel.
- Provide legal or tax advice about prize redemptions or your eligibility to participate in sweepstakes promotions in your state.
For account, payment, or gameplay support, contact the platform directly through its official help centre.
A Note on Our Independence
The site may earn commission when readers sign up to platforms featured here. That commercial relationship does not influence which platforms are listed, how they are rated, or the order in which they appear — our rankings reflect independent editorial assessment. You can read more about how we work on our About Us page.
Our terms and conditions cover the full scope of how this site operates, including the affiliate disclosure and accuracy policy.
Email Us
The best way to get in touch is by email: [email protected]
Please include as much detail as possible — which platform you're asking about, what the issue is, and any relevant dates or screenshots. That helps us give you a more useful response.